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Privacy Policy

1. Purpose and Categories of Data

We may collect or receive personal information for several purposes related to our business operations, including the following:

1.1 Contact – By telephone, mail, email or web forms

The following categories of data are collected:

  • First and last name
  • Email address
  • Phone number
  • Address
  • City
  • Postal code
  • IP address

Retention period: We will retain this data for up to 60 months following the end of the service.

1.2 Newsletters

The following categories of data are collected:

  • Email address
  • First name
  • Last name

Retention period: We will retain this data for up to 12 months following the end of the service.

1.3 Support for services or products requested or purchased by a customer

The following categories of data are collected:

  • First and last name
  • Email address

Retention period: We will retain this data for up to 12 months following the end of the service.

1.4 Compilation and analysis of statistics for website improvement

The following categories of data are collected:

  • Information about Internet activity, including, among other things, browsing history, search history, and information regarding a consumer’s interaction with a website, application, or advertisement on the Internet.

Retention period: We will retain this data for up to 24 months following the end of the service.

2. Sharing with Other Parties

We share or disclose this data only for the following purposes:

  • Purpose of data transfer: Accounting Country or State/Province where this service provider is located: Canada
  • Purpose of data transfer: Hosting
  • Country or State/Province where this service provider is located: Canada
  • Purpose of data transfer: Newsletter distribution
  • Country or State/Province where this service provider is located: Canada
  • Purpose of data transfer: Bot/spam prevention
  • Country or State/Province where this service provider is located: Canada

3. Disclosure Practices

We will disclose personal information if required by law or pursuant to a court order, in response to a law enforcement agency, to the extent permitted by other provisions of the law, to provide information, or as part of an investigation into a matter related to public safety.

If our website or organization is purchased, sold, or subject to a merger or acquisition, your contact information may be disclosed to our advisors and potential buyers and will be transferred to the new owners.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy page.

5. Security

We are committed to ensuring the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to data. This ensures that only the necessary individuals have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-Party Websites

This privacy statement does not apply to third-party websites accessible through links on our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

7. Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. We recommend that you review this privacy statement regularly to stay informed of any changes. In addition, we will actively notify you where possible.

8. Accessing and Modifying Your Data

If you have questions or would like to know what personal data we hold about you, please contact us. Please ensure that you always clearly identify yourself so that we can be certain that we do not modify or delete another person’s data. We will provide the requested information only after receiving a verifiable consumer request. You can contact us using the information below.

8.1 You have the following rights regarding your personal data

  • You may submit a request to access the data we process about you.
  • You may request an overview, in a commonly used format, of the data we process about you.
  • You may request the correction or deletion of data if it is incorrect or no longer relevant. Where applicable, the amended information will be shared with third parties who have access to the information in question.
  • You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the consequences of such withdrawal.
  • You have the right to file a complaint regarding our organization’s non-compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, if the issue is not resolved, to report it to the Office of the Privacy Commissioner of Canada.
  • We will provide access to personal information in an alternative format to a person with a sensory disability who has the right to access personal information under PIPEDA and who requests that the information be provided in an alternative format if (a) a version of the information already exists in that format; or (b) conversion to that format is reasonable and necessary to enable the person to exercise their rights.

9. Children

Our website is not designed to attract children, and we do not intend to collect personal information from children who have not reached the age of consent in their country of residence. We therefore ask children who have not reached the age of consent not to provide us with personal information.

10. Contact Information

Bye Bye Pension 518 Laviolette Street, Saint-Jérôme, QC, J7Y 2V1

Website: https://byebyepension.com/
Phone number: 450-522-7952

We have appointed a contact person responsible for the organization’s policies and practices, to whom complaints or inquiries may be directed:
Estelle Lizotte – el@mediationprosolution.com